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What People are Saying...

"It was the recognition of this need and opportunity that caused the authors, Ajay and Teresa, to develop this excellent work... the authors do an excellent job of tailoring the Balanced Scorecard approach that has been used successfully around the world to the needs of the T&D community. I applaud the work of the authors and urge you to develop the competencies defined here and to apply them in your organization."

Dr. David P. Norton, Co-founder of the Balanced Scorecard
Founder, The Balanced Scorecard Collaborative


"Learning without strategy is a missed opportunity. This book will help you design, align, and apply the type of training that transforms peopleand organizations."

Tim Sosbe, Editor
Training Industry Quarterly


"When a learning organization links itself to their organizational Balanced Scorecard, they will not only ensure they add value to the business but be able to demonstrate it. This book will help you to do just that."

Toni Hodges DeTuncq, Author
Linking Learning and Performance

Balanced Scorecard Certification Series

Based on the Recent Book:
The Trainer's Balanced Scorecard:
A Complete Resource for Linking Learning to Organizational Strategy

This unique and pertinent workshop is based on the timely and popular "The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy, by Ajay Pangarkar, and Teresa Kirkwood and published by Pfeiffer, a John Wiley & Sons imprint (see below to order your copy).



Methodology

The true value of what your people apply to your organization is fundamentally in how they acquire the appropriate and relevant business skills.

The Balanced Scorecard is increasingly the strategic business tool of choice for many organizations. The primary objective of the BSC is to link the organization’s strategic objectives and direction to tangible measures that encompass four strategically focused areas. Participants new to management will want to enrol in the ABC's of the BSC while seasoned managers will want to learn how to leverage true performance of their people and operationalize the underutilized and ineffectively applied "learning and growth" perspective of the BSC.

The "Balanced Scorecard Certification Series" is an opportunity for the senior management and those with the responsibility for organizational learning and performance to communicate through a common language, establish realistic tangible measures and targets, and attain the ultimate goal: the organization's strategic objectives. With the growing importance for the skills people require and acquire be accountable within the organization (business impact and ROI), having management apply their people's capacity (through the learning and growth component), and the need for functional professionals to possess a clear understanding for business objectives, it is clear that the BSC will play an ever-increasing role in the future.



The Experience

ex-pe-ri-ence/[ik-speer-ee-uhns]: the observing, encountering, or undergoing of things generally as they occur in the course of time.

The "Balanced Scorecard Certification Series" of workshops and certification programs follow a practical and experiential approach to developing the business and business communication skills of the training staff. This highly interactive session combines case studies, simulations, workshops, lecture, and discussions to ensure participant are able to apply these skills in their roles. Each participant have opportunities to experience real-life examples in discovering how to apply the skills presented in the workshop. Instructors provide hands-on coaching and many opportunities to apply newly acquired skills.

BSC Workshops

  • The ABC's of the BSC: Mapping a Strategy of Success
  • The Trainer's Balanced Scorecard


Workshop Objectives

  • Develop tangible financial and non financial measures within the Balanced Scorecard.
  • Communicate to management expected results in terms management understands.
  • Build a common business and learning strategy to meet strategic objectives.
  • Develop a learning and performance scorecard that connects to the organizational objectives.
  • Build partnerships internally and with customers.
  • Communicate an effective business message.



Workshop Highlights

  • Describe the purpose of the Balanced Scorecard and its primary components.
  • Define and review management’s expectations.
  • Connect Non Financial Performance to the BSC.
  • Create a Departmental Performance Scorecard.



Workshop Details

  • Audience: Non business profesionals (e.g. HR, Trainers, IT, Sales, etc)
  • Duration: 2-day Workshop
  • Number of participants: Maxiumum 16 participants
  • Session Type: Private and Public Sessions Available
  • Material: Workbook and exercises included
  • Bonus: Building Business Acumen book available
Contact us for public courses


Get the Building Business Acumen Book

"Training leaders, instructional systems designers, curriculum developers, e-learning programmers, trainers, technical writers - anyone involved in knowledge/skill/attitude trandsfer that needs strategic thinking, connecting it with training, and applying through strategic business partnering - will benefit from The Trainer's Balanced Scorecard."

Wes Parker, National Curriculum Manager
Verizon Wireless

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